Application Description

This app empowers Brazilian electricity consumers! ANEEL Consumidor simplifies communication with the National Electric Energy Agency (ANEEL), allowing users to easily file complaints and track their progress in real-time. Beyond complaint management, the app provides valuable resources, including information on tariffs, consumer rights, and ANEEL's assessments of various electricity companies. Before filing a complaint, users are encouraged to document their interactions with their energy provider. ANEEL will then review the complaint and forward it for resolution.

Key Features of ANEEL Consumidor:

Effortless Complaint Filing: Directly submit complaints to ANEEL regarding your electricity company.

Real-time Complaint Tracking: Monitor the status of your complaint and receive updates on the energy company's response.

Comprehensive Information Access: Access valuable information on electricity rates, consumer rights, and responsibilities.

Company Performance Insights: Review ANEEL's assessments of different electricity companies to make informed decisions.

Feedback and Praise: Submit suggestions and compliments to improve services.

Enhanced Data Security: For international users, a VPN is recommended to ensure secure data transmission. Your privacy is prioritized.

In short:

ANEEL Consumidor prioritizes data security, recommending VPN use for users outside Brazil. Download the app today for a streamlined approach to resolving electricity issues and protecting your consumer rights.

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