SIMANTAP PUAS: Revolutionizing Service Feedback in PKM-Guluk Guluk, Sumenep, East Java. This innovative application streamlines service feedback collection, employing both regular and questionnaire survey modes, all while adhering strictly to the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations. User feedback is securely stored in an online database, facilitating the generation of comprehensive reports detailing service quality and performance, ultimately contributing to a robust Community Satisfaction Index. The app's accuracy is ensured through the use of the Likert scale measurement and sophisticated calculation methods, providing management with precise data for targeted improvements. Administrators have complete control over questionnaire content, aligning perfectly with regulatory requirements, and can even address specific customer concerns. Furthermore, a dedicated feature allows for convenient report printing on Windows platforms.

Key Features of SIMANTAP PUAS:

• Dual Survey Modes: Choose between regular and questionnaire modes to tailor the survey experience.

• Regulatory Compliance: Developed in full accordance with Ministerial Regulation No. 14 (Year *), guaranteeing adherence to all relevant standards.

• Secure Online Database: User feedback is safely stored and readily accessible via an online database.

• In-depth Reporting: Generate detailed reports encompassing Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit metrics, offering invaluable insights into community satisfaction.

• Reliable Likert Scale Measurement: Utilizes the proven Likert scale for precise and comprehensive data collection.

• Effortless Report Printing: A dedicated module simplifies report printing for efficient internal dissemination.

Summary:

SIMANTAP PUAS offers a streamlined, standardized survey process, compliant with all regulations. Its online database and detailed reports provide crucial data for service improvement. The integration of the Likert scale and the convenient report printing function enhance its overall usability. Download the app today and begin enhancing community satisfaction.