Application Description

Revolutionize Your Remote Support with POINTR Easy Remote Support

Say goodbye to clunky and unreliable collaboration tools. POINTR Easy Remote Support from Delta Cygni Labs is the ultimate solution for industrial remote support.

Effortless Collaboration, Real-Time Support

POINTR Easy Remote Support connects you with technicians in the field and technical experts from anywhere, in real-time, using video and audio. This cloud-based SaaS solution with augmented reality capabilities allows for direct knowledge sharing on-site, improving processes, speeding up service, and reducing downtime.

Key Features:

• AR Annotations: Enhance communication and documentation with augmented reality annotations, making it easier to provide direct knowledge on-site and guide technicians.
• Group-Call: Connect with up to 5 participants in real-time, allowing for collaborative discussions and problem-solving.
• Guaranteed Image Quality: Enjoy clear visuals even with low bandwidth, ensuring seamless communication and efficient troubleshooting.
• GDPR Compliance: Rest easy knowing that your data privacy and security are prioritized, with compliance to GDPR regulations.
• External Camera Support: Utilize external cameras for improved visual support, enabling technicians to receive clearer instructions and guidance.
• Field Notes and Session Recording: Take field notes, capture images, and record sessions for better collaboration and documentation, allowing for improved processes and reduced downtime.

Experience the Power of POINTR Easy Remote Support

Transform your remote support experience with POINTR Easy Remote Support. Embrace effortless collaboration with technicians in the field and technical experts from anywhere. Download now and experience the power of POINTR Easy Remote Support!

Communication